Return & Refund Policy

Last Updated: July 11, 2026

At Gulloria, we are committed to providing high-quality jewelry. If you are not satisfied with your purchase, please review our policy below.

Returns

• Returns are accepted within 7 days of delivery.

• Items must be unused, unworn, and returned in their original packaging.

• Returns are accepted only if the item is damaged, defective, or incorrect upon delivery.

Non-Returnable Items

• Earrings (for hygiene reasons), unless received damaged or incorrect.

• Customized or personalized jewelry.

• Sale or clearance items.

• Jewelry showing signs of wear, damage, or misuse.

Refunds

• Once your return is received and inspected, approved refunds will be processed within 5–7 business days.

• Refunds will be issued to the original payment method where applicable. For Cash on Delivery (COD) orders, refunds will be made via Bank Transfer, Easypaisa, or JazzCash.

Return Shipping

• Gulloria will cover return shipping costs for damaged, defective, or incorrect items.

• Customers are responsible for return shipping costs for all other approved returns.

Contact Us

To request a return or refund, please contact us within 7 days of receiving your order with your order number and clear photos of the item.

Email: gulloriaofficial@gmail.com